Qualification:
• Proven Account Management skills required in order to create, maintain and enhance customer relationships
• Minimum 3 years of Account/project management experience
• Extremely detail oriented
• Technical competence (understand software, hardware, networks, etc)
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction
• Undergraduate degree
• Have 2 years experience in handling B2B account
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Responsibilities:
• Understand sales cycle (Suspect, Prospect, Close, Customer)
• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
• Able to conduct Sales events for the assigned customers/industry
• Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
• Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.